Clear your browser’s cache memory

Clear your browser’s cache memory

Cache memory is a temporary memory in your Web browser (e.g. Microsoft Internet Explorer) used to locally store information that you accessed during a session. When you need to retrieve this information, your browser or wireless device gets it from the cache memory rather than from main memory where it was originally stored. Cache memory thus speeds up the retrieval and display time for information you consult while browsing.

At the end of your AccèsD or AccèsD Affaires session, you could therefore have personal financial data in your browser’s cache memory. To protect the confidentiality of such information, make sure that you clear the cache memory at the end of each session.

How to clear your browser’s cache memory

Microsoft Internet Explorer 6.x for Windows

  • From the Tools menu, click Internet Options.
  • Click on the General tab.
  • In the Temporary Internet Files section, click Delete Files.
  • Click OK to return to your browser.

Microsoft Internet Explorer 7.0 for Windows

  • From the Tools menu, click Internet Options.
  • Click on the General tab.
  • In the History section, click Delete.
  • In the new dialogue box, click Delete Files in the Temporary Internet Files section.
  • Click OK to return to your browser.

Mozilla Firefox 1.5 to 3

  • From the Tools menu, select Clear My Tracks.
  • Check the Cache box.
  • Click Clear My Track Now.

Mozilla Firefox 3.5 and higher

  • From the Tools menu, select Clear Recent History.
  • Select Everything in Time range to clear.
  • Click on Details.
  • Check the Cache and Cookies boxes only.
  • Click on Clear Now.

Safari 1.3.2 and higher

  • From the Safari menu, choose Empty Cache.
  • Click Empty.