When new documents are available, you will receive an email in your secure AccèsD message box. Documents can be viewed by clicking the Statements and documents icon in the right-hand menu and by selecting Guaranteed investments under Investment statements and documents.
|Documents available on AccèsD Internet||Document retention period on AccèsD Internet|
(except the fees and losses notice)
|Fees and losses notice||7 years|
|Investment agreement||Duration of the term|
Term savings documents
|Notice of renewal||Until a new notice of renewal is issued or the account is closed|
|All certificates of deposit and service agreements||Duration of the term|
How to register on AccèsD Internet to receive your tax information slips for your guaranteed investments and terms savings
This table will help you understand the meaning of 3-character codes displayed on your ATM receipts, monthly statements of account or passbook.
Codes marked with an asterisk (*) and preceded with an “l” indicate an inter-Caisses transaction. Transactions with “Caisse” as the access method may either be automated transactions or transactions carried out manually at the caisse.