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Enhancing Allia to Elevate Member Experience

Enhancing Allia to Elevate Member Experience

NORTH BAY, March 26, 2026: Caisse Alliance is proud to announce a 10-year collaboration with CGI, its IT service provider, and digital banking solutions provider ebankIT, to continue developing Allia, its online banking platform.

This initiative aims to strengthen the existing platform by introducing improvements that will offer a more intuitive, convenient, and reliable user experience, ensuring that the needs of its members are met.

“This initiative represents a strategic investment in the future of our members and our organization,” said Pierre Dorval, President and Chief Executive Officer of Caisse Alliance. “Continuing our collaboration with CGI and ebankIT allows us to strengthen our digital capabilities while remaining true to the values that define our credit union.”

By leveraging technical advancements to further evolve our online platform, we are deepening member relationships and enhancing service delivery while maintaining the trust and continuity our members expect,” said Pierre Richard, Vice President, Technology & Innovation at Caisse Alliance.

This collaboration brings together three organizations with a shared vision of meeting the evolving needs of Caisse Alliance members and helping them manage their finances online with ease.

 

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About Caisse Alliance
Caisse Alliance is a financial cooperative with 26 branch locations in 24 Northern Ontario communities. It has some 55,000 members, nearly 400 employees, a board of directors consisting of 12 directors and six regional cooperative committees formed by just over 40 delegates and volunteers. Within the development of its communities, Caisse Alliance contributes to the success of its members through its cooperative values, the quality of its offer and the excellence of its services. With over CA$ 2.5 billion in assets, a dedicated team and modern digital solutions, Caisse Alliance is the preferred financial partner of its members and the key economic driver in its communities.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 93,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

About ebankIT
ebankIT is a fintech company that empowers banks and credit unions to deliver humanized, personalized, and accessible digital banking experiences across mobile, web, voice, and future digital channels. Built with flexible, robust omnichannel capabilities, the ebankIT Digital Banking Platform enables a fast and seamless digital transformation. Its extensive customization options and continuous focus on human interaction allow financial institutions to design experiences that truly reflect their customers’ needs. By futureproofing digital strategies, ebankIT helps banks and credit unions adopt a customerfirst approach, combining innovation, accessibility, and meaningful engagement across every touchpoint. Present in the Canadian market since 2018, ebankIT is now recognized as one of the leading digital banking platform providers in Canada, supporting financial institutions nationwide in accelerating their digital evolution. For more information, visit www.ebankit.com.

 

Media Contact:
Stéphanie Cyr
Communications Advisor
Tel.: 705-474-5634 (7228)
Email: stephanie.cyr@caisse.coop

 

 

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