{"id":3210,"date":"2019-04-24T12:53:49","date_gmt":"2019-04-24T16:53:49","guid":{"rendered":"http:\/\/caissealliance.absoludev.ca\/?page_id=3210"},"modified":"2025-07-15T12:31:21","modified_gmt":"2025-07-15T16:31:21","slug":"access-to-our-services","status":"publish","type":"page","link":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/","title":{"rendered":"Access to our services"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Access to our services<\/h1>\n
\n

Accessibility is the Caisses\u2019 raison d\u2019\u00eatre<\/em><\/h2>\n

The Caisses exist first and foremost to ensure everyone in the community can obtain the financial services they need. Accessibility has not only defined the Group\u2019s development throughout the years, but also influenced its priorities.<\/p>\n

A democratic organization responsive to its members\u2019 needs, the Caisses\u2019 focus has always been to make its facilities accessible. Several initiatives have been taken to reduce the obstacles that might prevent members with disabilities from being able to benefit from its services.<\/p>\n

Here are a few elements that illustrate the Caisses\u2019 on-going commitment to accessibility.<\/p>\n

Access to buildings<\/h3>\n

Every new construction and renovation project automatically includes features to provide access to people with mobility impairments according to established standards, including parking spaces.<\/p>\n

Access to ATMs<\/h3>\n

The Caisses network\u2019s ATMs (in Ontario, Quebec and New Brunswick) are accessible to people with impaired mobility or vision.<\/p>\n

Accessible ATMs can be identified by their lower components (keyboard, screen, buttons), a grab bar and shelves that are practical for people with reduced mobility or people of smaller stature, thus enabling them to safely make transactions.<\/p>\n

All Caisse ATMs now offer voice-guided systems to help the visually impaired, the functionally illiterate and elderly people take full advantage of ATMs. By inserting earphones into a jack on the ATM, these members can obtain private voice instructions explaining how to use the ATM and guide them every step through their transactions. This application was developed in collaboration with associations for persons with disabilities.<\/p>\n

Access made possible by other payment methods<\/h3>\n

A number of Caisse services and online solutions can be helpful to persons who don\u2019t often leave home. Bills can be paid online or by telephone and received via epost, for example, purchases can be made from home with a credit card, not to mention direct payment, direct withdrawal and point of sale terminals, etc. These virtual access methods favour members with reduced mobility, helping them gain autonomy without sacrificing security.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMulti-Year Accessibility Plan (in French only) <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tIntergrated Accessibility Standards Policy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

The Caisses exist first and foremost to ensure everyone in the community can obtain the financial services they need. Accessibility has not only defined the Group\u2019s development throughout the years, but also influenced its priorities. A democratic organization responsive to its members\u2019 needs, the Caisses\u2019 focus has always been to make its facilities accessible. Several […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3199,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3210","page","type-page","status-publish","hentry","section-ma-caisse-en"],"acf":[],"yoast_head":"\nAccess to our services | Caisse Alliance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Access to our services | Caisse Alliance\" \/>\n<meta property=\"og:description\" content=\"The Caisses exist first and foremost to ensure everyone in the community can obtain the financial services they need. Accessibility has not only defined the Group\u2019s development throughout the years, but also influenced its priorities. A democratic organization responsive to its members\u2019 needs, the Caisses\u2019 focus has always been to make its facilities accessible. Several [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/\" \/>\n<meta property=\"og:site_name\" content=\"Caisse Alliance\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-15T16:31:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/access-to-our-services\\\/\",\"url\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/access-to-our-services\\\/\",\"name\":\"Access to our services | Caisse Alliance\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/#website\"},\"datePublished\":\"2019-04-24T16:53:49+00:00\",\"dateModified\":\"2025-07-15T16:31:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/access-to-our-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/access-to-our-services\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/access-to-our-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"My Caisse\",\"item\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Who we are\",\"item\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Our Caisse\",\"item\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/my-caisse\\\/who-we-are\\\/our-caisse\\\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"Access to our services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/\",\"name\":\"Caisse Alliance\",\"description\":\"Site Web de la Caisse Alliance\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.caissealliance.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Access to our services | Caisse Alliance","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/","og_locale":"en_US","og_type":"article","og_title":"Access to our services | Caisse Alliance","og_description":"The Caisses exist first and foremost to ensure everyone in the community can obtain the financial services they need. Accessibility has not only defined the Group\u2019s development throughout the years, but also influenced its priorities. A democratic organization responsive to its members\u2019 needs, the Caisses\u2019 focus has always been to make its facilities accessible. Several [...]","og_url":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/","og_site_name":"Caisse Alliance","article_modified_time":"2025-07-15T16:31:21+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/","url":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/","name":"Access to our services | Caisse Alliance","isPartOf":{"@id":"https:\/\/www.caissealliance.com\/en\/#website"},"datePublished":"2019-04-24T16:53:49+00:00","dateModified":"2025-07-15T16:31:21+00:00","breadcrumb":{"@id":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/access-to-our-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.caissealliance.com\/en\/"},{"@type":"ListItem","position":2,"name":"My Caisse","item":"https:\/\/www.caissealliance.com\/en\/my-caisse\/"},{"@type":"ListItem","position":3,"name":"Who we are","item":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/"},{"@type":"ListItem","position":4,"name":"Our Caisse","item":"https:\/\/www.caissealliance.com\/en\/my-caisse\/who-we-are\/our-caisse\/"},{"@type":"ListItem","position":5,"name":"Access to our services"}]},{"@type":"WebSite","@id":"https:\/\/www.caissealliance.com\/en\/#website","url":"https:\/\/www.caissealliance.com\/en\/","name":"Caisse Alliance","description":"Site Web de la Caisse Alliance","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.caissealliance.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-05-09 05:11:22","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"section","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/pages\/3210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/comments?post=3210"}],"version-history":[{"count":23,"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/pages\/3210\/revisions"}],"predecessor-version":[{"id":33226,"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/pages\/3210\/revisions\/33226"}],"up":[{"embeddable":true,"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/pages\/3199"}],"wp:attachment":[{"href":"https:\/\/www.caissealliance.com\/en\/wp-json\/wp\/v2\/media?parent=3210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}