The site will be governed by and construed in accordance with the laws of the province of Ontario. All disputes, controversies, or claims arising out of or in connection with the site shall be submitted to and be subject to the jurisdiction of the courts of the province of Ontario. Thus, in the event of any suit, action, or proceeding arising out of or in connection with this site, the courts of the province of Ontario will have exclusive jurisdiction.
Information from this site regarding L’Alliance and its caisses populaires products and services is intended for use in Canada only, in provinces where such products and services may lawfully be offered for use and/or sale, and neither use nor sale is intended where prohibited by law.
L’Alliance and its caisses populaires currently provide users with a wide selection of online services. These include communication and transactional tools, services provided by merchants, personalized content, personalized email messages, and the products and services marketed through L’Alliance and its caisses populaires service network (collectively “the Service”).
You alone are responsible for paying the costs associated with use of the Service, such as Internet connection charges or fees charged for connecting to networks that provide access to Internet content. As well, you are responsible for acquiring any equipment needed for such connections.
You are not required to identify yourself when making use of the Service, except when such identifying information is required to access the site’s transactional tools. At the same time, the more accurate, complete and current your personal information, the easier it will be to tailor the Service to your requirements.
Caisse Alliance is keenly aware of the need to protect your security and privacy, particularly in regard to any information you provide to them while making use of the Service.
Please refer to the site’s Confidentiality statement for details about Caisse Alliance’s practices in this area.
L’Alliance and its caisses populaires are concerned about protecting children who use this site.
We invite parents to monitor their children’s Internet usage and to bear in mind that the services provided via L’Alliance and its caisses populaires site are designed to appeal to a broad audience. Therefore, as the legal guardians of their children, parents are responsible for determining which services may or may not be appropriate for their children and monitoring their use in this regard.
When you register for the Service, you must choose a user ID and password that will enable you to access the Service.
You alone are responsible for protecting the confidentiality of your user ID and passwords as well as the confidentiality of any actions undertaken in regard to the identification or password authentication process.
Moreover, you are responsible for immediately notifying your Caisse populaire about any unauthorized use of your user ID or passwords and any other security breach, as well as for taking every possible precaution to ensure that you use the Service under optimal security conditions.
To find out more about security measures concerning the use of caissealliance .com and its personalized version, please read this site’s Security statement.
L’Alliance and its caisses populaires are in no way liable for any loss or damage arising from a failure to comply with the requirements described in this Section 5.
It is prohibited to reproduce by any means whatsoever the information, data, text, software, music, sounds, photos, images, videos, communications and other materials (collectively “Content”) included with the Service.
More specifically, it is prohibited to:
The Service or third parties may include links to other Web sites or other Internet sources. Since it has no control over these outside sites and sources, L’Alliance and its caisses populaires are not responsible for their availability, nor can it assume any responsibility for the content, links, advertising, products, services or other materials made available by or through such external sites or sources. Furthermore, L’Alliance and its caisses populaires are not liable for any loss or damage, caused or alleged to be caused by, or arising in connection with, the use of or reliance on Content, products and services made available on these outside sites or sources.
Consequently, it is up to you to exercise discretion in your use of such Content. Likewise, you are responsible for assuming all inherent risks, particularly when you rely on the timeliness, usefulness or completeness of the content made available on or through the sites or sources referred to by the Service.
Links leading to software download sites are provided for your convenience; L’Alliance and its caisses populaires are not liable for any difficulty arising from the download of any such software applications.
Links to other sites do not indicate that these outside sites endorse L’Alliance and its caisses populaires or its products and services.
Each caisse populaire, member of L’Alliance des caisses populaires de l’Ontario limitée is solely and entirely responsible for, but not limited to, the information conveyed in the pages of its Internet site on caissealliance as well as for any payment solution it makes available and fundraising campaign and cause it supports.
Hop ‘n S@ve and InstaBalance are available as part of the L’Alliance mobile services app. Once you set them up, you won’t have to log in again to use certain features and get information. These tools are also available on a compatible smartwatch connected to the mobile device. When setting up these tools, L’Alliance mobile services users agree to protect their mobile devices and compatible smartwatches.
The information displayed in InstaBalance does not take into account balances available, limits or any funds held that can or could affect the account or folio in question. Consequently, L’Alliance and its caisses populaires cannot be held liable for any direct or indirect damage resulting from operations or transactions carried out basedon the information displayed in InstaBalance.
Learn more about security on mobile devices.
Stock quotes, investment fund values, exchange rates, interest rates and other similar financial data as well as the various product features posted on desjardins.com are provided for your information only. This information originates from a variety of sources and is updated on a regular basis. Despite every effort to present information that is as up to date as possible, L’Alliance and its caisses populaires , its officers, managers, employees and agents are in no event responsible for the consequences of any inaccurate information or for any damage sustained as a result of using such information.
L’Alliance and its caisses populaires may establish general rules and deadlines concerning use of the Service. This may include, without limitation, determining the maximum number of days of account inactivity and the maximum number of times you may access the Service during a given period of time (as well as the maximum duration of each access session).
Furthermore, L’Alliance and its caisses populaires are in no way responsible for the personalized settings of site users and do not make any warranty with respect to the deletion of your data or any failure to preserve your data.
La Caisse Alliance peut poser des règles générales et des limites quant à l’utilisation du Service, et notamment mais non limitativement, fixer un nombre maximal de jours pendant lesquels votre dossier est inactif et un nombre maximal de fois où vous pouvez accéder à un Service pendant une période donnée (ainsi que la durée maximale de chaque accès).
L’Alliance and its caisses populaires reserve the right at any time to change, temporarily suspend or terminate the Service in whole or in part without informing you in advance. In no event will L’Alliance and its caisses populaires be liable to you or to any third party for a modification, suspension or termination of the Service.
L’Alliance and its caisses populaires reserve the right to terminate access privileges in whole or in part relating to your ID and passwords and to even delete your ID and passwords.
In no event will L’Alliance and its caisses populaires be liable to you or to any third party for the termination of your Service access.
Any dealings with merchants relative to the Service are strictly between you and the merchants concerned. This applies to any correspondence, business relationship or participation in promotions organized by merchants through the Service, including the payment and delivery of goods or services, and, if applicable, any other terms, conditions, warranties or representations arising from these transactions. Consequently, L’Alliance and its caisses populaires will in no way be liable for any loss or damage of whatsoever nature arising from such dealings or, more generally, from the participation of merchants in connection with the Service.
The Service and any software or applications used in connection with the Service (“Software and Applications”) may contain confidential information protected by existing intellectual property laws or other legislation.
Content included on the site or in advertising and information made available to you as part of the Service, or presented by merchants in connection with the Service, are protected by the laws applicable to copyright, trademarks and patents and by any other rights set forth in existing legislation, and are the intellectual property of L’Alliance and its caisses populaires , its licensors or the person recognized as the Content supplier.
The site is protected by copyright legislation as a collective work or compilation as defined in Canadian and foreign laws.
Except as expressly authorized by L’Alliance and its caisses populaires or by a merchant, it is strictly prohibited to:
To the fullest extent possible pursuant to applicable law, L’Alliance and its caisses populaires will in no way be liable for any direct or indirect damage, including without limitation the loss of profits, customers or data, or other loss of intangible assets, even if L’Alliance and its caisses populaires have been advised about the possibility of such damage, that may arise:
All information on this Website is protected by copyright. Users may only copy its contents for their own personal use. No one may redistribute, reproduce, republish, store in any medium, retransmit, or modify the information on this Web site for commercial purposes without the written authorization of L’Alliance and its caisses populaires , or make public use thereof without crediting the source.
All trademarks and logos (including certain names, words, titles, drawings, illustrations and icons) appearing on the site are trademarks or registered trademarks of L’Alliance and its caisses populaires or third parties. Any use of these trademarks is strictly forbidden without the owner’s written authorization. Any unauthorized downloading, retransmission, or other copying or modification of trademarks and/or site content may be a violation of federal or other laws applying to trademarks and/or copyrights and could subject the copier to legal action.
*MasterCard is a trademark of MasterCard International, Inc.
It is important that You read and understand these Terms and Conditions since they will apply each time You use Mobile Deposit. By checking the box in the appropriate place and clicking “I agree,” You confirm that You have read and agreed to the Terms and Conditions.
You agree that Caisse Alliance may at any time make additions or changes to the Terms and Conditions. If We amend the Terms and Conditions, We will notify You by means of a notice in the Caisse Alliance mobile services app or by some other means. Your use of Mobile Deposit after such notice has been given means that You agree to the amended Terms and Conditions.
If, at any time, You no longer agree to these Terms and Conditions or the amendments We have made thereto, You must stop using Mobile Deposit.
The terms and conditions of the agreements You have entered into with respect to your accounts at Caisse Alliance, the terms and conditions of AccèsD and AccèsD Affaires, the terms and conditions of use of Caisse Alliance’s websites, the terms and conditions of the Caisse Alliance mobile services application or any other agreement with Caisse Alliance (the “Caisse Alliance Agreements”) also apply to the use of Mobile Deposit. These Terms and Conditions do not replace or amend the
Caisse Alliance Agreements but are in addition thereto.
If You have any questions about the use of Mobile Deposit, please contact your Branch.
In order to use Mobile Deposit, You must satisfy eligibility criteria defined by Caisse Alliance. Thus, only certain individual members, business members, Eligible Items, Accounts and Mobile Device operating systems are eligible for Mobile Deposit.
By acting as an agent, You agree to comply with these Terms and Conditions and with all applicable laws, regulations and standards, including the Payments Canada Rules in force at any given time.
The following items are not eligible for Mobile Deposit:
For business members, only chequing accounts are eligible (including trust accounts). Regular savings, term savings and foreign currency accounts are not eligible.
We are not liable for the hardware, software or services access that are required to use Mobile Deposit. At our sole discretion and without notifying You, We may make changes to Mobile Deposit from time to time that may result in your electronic access device, hardware, operating systems or software no longer being compatible with Mobile Deposit, in which case We accept no liability to You or to any other person.
You acknowledge that Caisse Alliance has the right: (i) to change the amount that appears in your Account to reflect the amount indicated on the Image received, or (ii) to cancel an entry made in your Account if an item transmitted was ineligible for deposit. In the above cases, You acknowledge that Caisse Alliance will not be liable for any resulting losses, fees or penalties.
Your appointment as agent expires on the date your access to Mobile Deposit ends. Consequently, upon receipt of a notice of termination, You must immediately stop creating Images using Mobile Deposit.
All fingerprints or faces recorded on your device allow you to identify and authenticate yourself to gain access to the AccèsD Internet service if your device is compatible with these security features. They are both your access code/user code and password to gain access to the AccèsD Internet service from your device. You must therefore ensure that only your fingerprints and/or face are recorded on your device.
For security reasons, if you add a new fingerprint or face to your device after having enabled the fingerprint and/or facial recognition unlock features for the AccèsD Internet service, the features will be automatically disabled on your device and you will have to re-enable them.
Enabling the fingerprint and/or facial recognition unlock features is optional. At no time do Caisse Alliance components have access to your fingerprint or facial data.
Conditions for using your debit card
To use your debit card (the “Card”) with this application (the “Application”), you must agree to the following:
I understand that all transactions carried out through the Application using my Card are subject to the conditions governing the use of the Card. The Application allows me to carry out transactions with the Card, up to a maximum amount determined by the financial institution that issued the Card, at participating merchants. To complete a transaction at the merchant using the Application, the card does not need to be inserted or swiped in a payment terminal or other device designed for that purpose, and I do not need to enter my personal identification number (PIN). I can simply wave the mobile device containing the Application with the Card programmed into it near the terminal or other device designed for that purpose. I can also use the Application to complete transactions remotely without being in the presence of the merchant and without entering my PIN. I understand that every transaction carried out using my Card through the Application is considered to be an authorized use of my Card and I am subject to the same liability as if I had entered the PIN for my Card in a payment terminal or any other accessible device.
To prevent any unauthorized use of my Card, I agree to take all necessary precautions to keep my mobile device safe, as well as any passwords or information that would allow someone to use the Application to make a transaction with my Card. If such precautions are not taken, I understand that I will be presumed to I have contributed to the unauthorized use of my Card and assume all liability therefor. If my mobile device is lost or stolen, or if someone else learns or is suspected to have learned my login information, I understand that I must immediately advise my financial institution.
By opting in to push notifications from the Caisse Alliance mobile app, You agree to the following: