The site will be governed by and construed in accordance with the laws of the province of Ontario. All disputes, controversies, or claims arising out of or in connection with the site shall be submitted to and be subject to the jurisdiction of the courts of the province of Ontario. Thus, in the event of any suit, action, or proceeding arising out of or in connection with this site, the courts of the province of Ontario will have exclusive jurisdiction.
Information from this site regarding L’Alliance and its caisses populaires products and services is intended for use in Canada only, in provinces where such products and services may lawfully be offered for use and/or sale, and neither use nor sale is intended where prohibited by law.
L’Alliance and its caisses populaires currently provide users with a wide selection of online services. These include communication and transactional tools, services provided by merchants, personalized content, personalized email messages, and the products and services marketed through L’Alliance and its caisses populaires service network (collectively “the Service”).
Unless otherwise specified, any new feature that enhances or augments one or more existing services, or any new service launched by L’Alliance and its caisses populaires , will be subject to the Terms of Use in effect for this site.
You alone are responsible for paying the costs associated with use of the Service, such as Internet connection charges or fees charged for connecting to networks that provide access to Internet content. As well, you are responsible for acquiring any equipment needed for such connections.
You are not required to identify yourself when making use of the Service, except when such identifying information is required to access the site’s transactional tools. At the same time, the more accurate, complete and current your personal information, the easier it will be to tailor the Service to your requirements.
L’Alliance and its caisses populaires are keenly aware of the need to protect your security and privacy, particularly in regard to any information you provide to them while making use of the Service.
Please refer to the site’s Confidentiality statement for details about L’Alliance and its caisses populaires ‘ practices in this area.
L’Alliance and its caisses populaires are concerned about protecting children who use this site.
We invite parents to monitor their children’s Internet usage and to bear in mind that the services provided via L’Alliance and its caisses populaires site are designed to appeal to a broad audience. Therefore, as the legal guardians of their children, parents are responsible for determining which services may or may not be appropriate for their children and monitoring their use in this regard.
When you register for the Service, you must choose a user ID and password that will enable you to access the Service.
You alone are responsible for protecting the confidentiality of your user ID and passwords as well as the confidentiality of any actions undertaken in regard to the identification or password authentication process.
Moreover, you are responsible for immediately notifying your Caisse populaire about any unauthorized use of your user ID or passwords and any other security breach, as well as for taking every possible precaution to ensure that you use the Service under optimal security conditions.
To find out more about security measures concerning the use of caissealliance .com and its personalized version, please read this site’s Security statement.
L’Alliance and its caisses populaires are in no way liable for any loss or damage arising from a failure to comply with the requirements described in this Section 5.
It is prohibited to reproduce by any means whatsoever the information, data, text, software, music, sounds, photos, images, videos, communications and other materials (collectively “Content”) included with the Service.
More specifically, it is prohibited to:
The Service or third parties may include links to other Web sites or other Internet sources. Since it has no control over these outside sites and sources, L’Alliance and its caisses populaires are not responsible for their availability, nor can it assume any responsibility for the content, links, advertising, products, services or other materials made available by or through such external sites or sources. Furthermore, L’Alliance and its caisses populaires are not liable for any loss or damage, caused or alleged to be caused by, or arising in connection with, the use of or reliance on Content, products and services made available on these outside sites or sources.
Consequently, it is up to you to exercise discretion in your use of such Content. Likewise, you are responsible for assuming all inherent risks, particularly when you rely on the timeliness, usefulness or completeness of the content made available on or through the sites or sources referred to by the Service.
Links leading to software download sites are provided for your convenience; L’Alliance and its caisses populaires are not liable for any difficulty arising from the download of any such software applications.
Links to other sites do not indicate that these outside sites endorse L’Alliance and its caisses populaires or its products and services.
Each caisse populaire, member of L’Alliance des caisses populaires de l’Ontario limitée is solely and entirely responsible for, but not limited to, the information conveyed in the pages of its Internet site on caissealliance as well as for any payment solution it makes available and fundraising campaign and cause it supports.
Hop ‘n S@ve and InstaBalance are available as part of the L’Alliance mobile services app. Once you set them up, you won’t have to log in again to use certain features and get information. These tools are also available on a compatible smartwatch connected to the mobile device. When setting up these tools, L’Alliance mobile services users agree to protect their mobile devices and compatible smartwatches.
The information displayed in InstaBalance does not take into account balances available, limits or any funds held that can or could affect the account or folio in question. Consequently, L’Alliance and its caisses populaires cannot be held liable for any direct or indirect damage resulting from operations or transactions carried out basedon the information displayed in InstaBalance.
Learn more about security on mobile devices.
Stock quotes, investment fund values, exchange rates, interest rates and other similar financial data as well as the various product features posted on desjardins.com are provided for your information only. This information originates from a variety of sources and is updated on a regular basis. Despite every effort to present information that is as up to date as possible, L’Alliance and its caisses populaires , its officers, managers, employees and agents are in no event responsible for the consequences of any inaccurate information or for any damage sustained as a result of using such information.
L’Alliance and its caisses populaires may establish general rules and deadlines concerning use of the Service. This may include, without limitation, determining the maximum number of days of account inactivity and the maximum number of times you may access the Service during a given period of time (as well as the maximum duration of each access session).
Furthermore, L’Alliance and its caisses populaires are in no way responsible for the personalized settings of site users and do not make any warranty with respect to the deletion of your data or any failure to preserve your data.
La Caisse Alliance peut poser des règles générales et des limites quant à l’utilisation du Service, et notamment mais non limitativement, fixer un nombre maximal de jours pendant lesquels votre dossier est inactif et un nombre maximal de fois où vous pouvez accéder à un Service pendant une période donnée (ainsi que la durée maximale de chaque accès).
L’Alliance and its caisses populaires reserve the right at any time to change, temporarily suspend or terminate the Service in whole or in part without informing you in advance. In no event will L’Alliance and its caisses populaires be liable to you or to any third party for a modification, suspension or termination of the Service.
L’Alliance and its caisses populaires reserve the right to terminate access privileges in whole or in part relating to your ID and passwords and to even delete your ID and passwords.
L’Alliance and its caisses populaires also have the right to remove or relocate any Content made available as part of the Service. This may be done for any reason, including lack of use or in situations where L’Alliance and its caisses populaires have good reason to believe that you have violated the Terms of Use applicable to this site.
Any termination of your access to the Service consistent with the established Terms of Use will take place without advance notice of any kind. L’Alliance and its caisses populaires also reserve the right, at any time, to de-activate or delete with immediate effect any folder or any file within a folder, and/or to prohibit future access to such files or to the Service itself.
In no event will L’Alliance and its caisses populaires be liable to you or to any third party for the termination of your Service access.
Any dealings with merchants relative to the Service are strictly between you and the merchants concerned. This applies to any correspondence, business relationship or participation in promotions organized by merchants through the Service, including the payment and delivery of goods or services, and, if applicable, any other terms, conditions, warranties or representations arising from these transactions. Consequently, L’Alliance and its caisses populaires will in no way be liable for any loss or damage of whatsoever nature arising from such dealings or, more generally, from the participation of merchants in connection with the Service.
The Service and any software or applications used in connection with the Service (“Software and Applications”) may contain confidential information protected by existing intellectual property laws or other legislation.
Content included on the site or in advertising and information made available to you as part of the Service, or presented by merchants in connection with the Service, are protected by the laws applicable to copyright, trademarks and patents and by any other rights set forth in existing legislation, and are the intellectual property of L’Alliance and its caisses populaires , its licensors or the person recognized as the Content supplier.
The site is protected by copyright legislation as a collective work or compilation as defined in Canadian and foreign laws.
Except as expressly authorized by L’Alliance and its caisses populaires or by a merchant, it is strictly prohibited to:
To the fullest extent possible pursuant to applicable law, L’Alliance and its caisses populaires will in no way be liable for any direct or indirect damage, including without limitation the loss of profits, customers or data, or other loss of intangible assets, even if L’Alliance and its caisses populaires have been advised about the possibility of such damage, that may arise:
All information on this Website is protected by copyright. Users may only copy its contents for their own personal use. No one may redistribute, reproduce, republish, store in any medium, retransmit, or modify the information on this Web site for commercial purposes without the written authorization of L’Alliance and its caisses populaires , or make public use thereof without crediting the source.
All trademarks and logos (including certain names, words, titles, drawings, illustrations and icons) appearing on the site are trademarks or registered trademarks of L’Alliance and its caisses populaires or third parties. Any use of these trademarks is strictly forbidden without the owner’s written authorization. Any unauthorized downloading, retransmission, or other copying or modification of trademarks and/or site content may be a violation of federal or other laws applying to trademarks and/or copyrights and could subject the copier to legal action.
*MasterCard is a trademark of MasterCard International, Inc.
The following items are not eligible for Mobile Deposit:
Your appointment as agent expires on the date your access to Mobile Deposit ends. Consequently, upon receipt of a notice of termination, You must immediately stop creating Images using Mobile Deposit.
Fingerprint unlock service (the “Service)
By signing up for the Service, you accept the following terms of use. These are in addition to the AccèsD Internet terms of use and are deemed to be an integral part thereof. In the terms below, “you” means “the user” within the meaning of the AccèsD Internet terms of use.
All fingerprints recorded in your device allows your identification and authentication when gaining access to the AccèsD Internet service. It is both your access code/user code and password. You must therefore ensure that only your fingerprints are recorded in the device on which you are activating the Service.
You may sign up for the Service on only one device. If you wish to add a device to the Service, you must sign up again on the other device and the other device must be eligible for the Service, as determined by the Caisse.
For security reasons, if you add a new fingerprint to your device after having signed up for the Service, The Service will automatically be deactivated on the device and you will have to sign up for the Service again to be able to use it.
Signing up for the Service is optional. At no time does the Caisse have access to your fingerprint data.
Adding your fingerprint to your device is subject to other terms of use that are not established by the Caisse (i.e., manufacturer’s terms and conditions). The Caisse has no control over these terms, which you must also have accepted before you can sign up for the Service.
Debit Card
Conditions for using your debit card
To use your debit card (the “Card”) with this application (the “Application”), you must agree to the following:
I understand that all transactions carried out through the Application using my Card are subject to the conditions governing the use of the Card. The Application allows me to carry out transactions with the Card, up to a maximum amount determined by the financial institution that issued the Card, at participating merchants. To complete a transaction at the merchant using the Application, the card does not need to be inserted or swiped in a payment terminal or other device designed for that purpose, and I do not need to enter my personal identification number (PIN). I can simply wave the mobile device containing the Application with the Card programmed into it near the terminal or other device designed for that purpose. I can also use the Application to complete transactions remotely without being in the presence of the merchant and without entering my PIN. I understand that every transaction carried out using my Card through the Application is considered to be an authorized use of my Card and I am subject to the same liability as if I had entered the PIN for my Card in a payment terminal or any other accessible device.
To prevent any unauthorized use of my Card, I agree to take all necessary precautions to keep my mobile device safe, as well as any passwords or information that would allow someone to use the Application to make a transaction with my Card. If such precautions are not taken, I understand that I will be presumed to I have contributed to the unauthorized use of my Card and assume all liability therefor. If my mobile device is lost or stolen, or if someone else learns or is suspected to have learned my login information, I understand that I must immediately advise my financial institution.
I understand that the option to use my Card with the Application may be withdrawn at any time without notice, for any reason, including suspected fraud, or if I do not comply with these conditions or any other conditions related to my Card. The Application is owned and developed by a third party not affiliated with Caisse populaire Alliance limitée. Therefore, I understand that Caisse populaire Alliance limitée does not set the terms of use of this Application and is not responsible for its operation. I understand that solely the Application provider is liable for any problem with or associated with the Application, and the financial institution that issued the Card is not involved in any way. I understand that solely my mobile device provider and/or telecommunications services provider is liable for any problem with or associated with my mobile device, and the financial institution that issued the Card is not involved in any way.
The Service Terms of Use represent the entire agreement between L’Alliance and its caisses populaires and you with regard to use of the Service and they supersede any prior agreement between you and L’Alliance and its caisses populaires concerning use of the Service. You may also be subject to additional Terms of Use specific to certain services, third party content and third party software that will be disclosed to you once you access such services, content or software. The failure by L’Alliance and its caisses populaires to exercise any rights conferred upon it by virtue of the Terms of Use in no way constitutes a waiver of such rights. Should any provision of these Terms of Use be judged to be invalid by the decision of a court, all other provisions will remain in effect and continue to apply. The section titles in the Terms of Use are provided for information purposes only and have no legal effect.
Finally, the use of some L’Alliance and its caisses populaires services may require compliance with additional or specific rules, conditions, provisions or guidelines that will be set forth in a separate agreement. Such rules and guidelines will be considered an integral part of these Terms of Use. In the event of any disagreement or confusion between the Terms of Use and the separate agreement, the latter will prevail.
View all of our COVID-19 updates here.