Security / Support

The Guaranteed 100% Secure program

The Guaranteed 100% Secure program ensures that you are refunded money lost if you are a victim of fraud done online or with your Caisse populaire Access Card, as long as you:

  • abide by the online services and the Caisse populaire Access Card terms of use
  • do not disclose your access codes, passwords or PINs to anyone and protect your personal computer equipment
  • advise us immediately if you are a victim of fraud and cooperate with us in our investigation

The Guaranteed 100% Secure program is offered at no charge to our individual and business members and clients.