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Business hours temporarily modified at Caisse Alliance

Business hours temporarily modified at Caisse Alliance

TO HELP CONTAIN THE SPREAD OF THE COVID-19 VIRUS, BUSINESS HOURS ARE BEING TEMPORARILY MODIFIED AT CAISSE ALLIANCE

 

March 24, 2020

 

Dear members:

Premier Doug Ford announced yesterday, March 23, 2020, that financial cooperatives are considered an essential service to our citizens. Caisse Alliance had previously implemented necessary measures to maintain our services and is committed to continuing to remain available to meet our members’ needs.

In order to continue to operate efficiently while doing our part to help contain the spread of the COVID-19 virus, our business hours may be modified in some areas. Therefore, in order to support our teams on shift rotation in neighboring branches, some other branches may temporarily close.

While access to our branches is limited at this time, Caisse Alliance reiterates that the use of our online tools, ATMs and/or telephone is strongly encouraged. These measures conform with the recommendations of public health authorities. As the situation evolves, we will adapt our operations accordingly while ensuring a presence and providing quality service to our members.

Are you registered for AccèsD?

Our AccèsD Telephone and AccèsD Internet services allow Caisse Alliance’s debit card holders to complete their financial transactions in the comfort of their own home, including cheque deposit with our easy to use mobile deposit service. For first time users, the AccèsD service can be requested by simply calling your branch.

Do you have a debit card?

Personal members:
To order a debit card, please call your branch during our hours of operation OR the AccèsD service at 1 866 779-2667 after hours. Your card will be delivered to your address within the next few days.

Business members: To order a business debit card, please call your branch during our hours of operation OR the AccèsD service at 1 866 844-2427 after hours. Your card will be delivered to your address within the next few days.

To learn more about our business hours, please visit our Facebook pages or call your branch. For any other information, please visit our website at caissealliance.com.

Thank you for your cooperation.

Sincerely,

 

Pierre Dorval

CEO

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