At the Caisse populaire, we take several measures to protect your personal information:
At the Caisse populaire, protecting members against fraud is a priority and we are doing all we can to ensure your peace of mind.
Our systems enables us to act quickly if we detect fraudulent e-mail.
Furthermore, we follow-up on each seemingly fraudulent e-mail that you send us.
Find out more about phishing
If your debit card is lost or stolen, we deactivate it as soon as you call us. Your Caisse populaire will issue you a new Access Card.
Canada and the U.S.: 1-866-779-2667
We are also equipped with additional security systems that check your identity when you use your Access Card at an ATM. In addition to your PIN, you may be asked to enter your birth date when you make some transactions.
Find out more about Debit card fraud
We do everything we can to maintain the optimal security of our systems. However, nothing can replace your own vigilance when it comes to making transactions online.
Here are some suggestions to help you test both your knowledge, and the security of your computer.
Find out more about computer virus fraud
At the Caisse populaire, we take several measures to protect your personal information and your transactions:
The caisses populaires do not solicit members for personal and confidential information by e-mail or otherwise.
Find out more about identity theft
Your Caisse populaire cheques have many security features that comply with the Canadian Payments Association’s best practices and standards.
Find out more about cheque fraud
There are various cons out there at the moment. Though they may not be directly linked to the financial industry, we have some tips that can help you protect yourself.
Find out more about cons