A. Computer viruses are the most popular of malicious software, which is developed with the aim of compromising a computer system. The following list includes the main types of malicious software:
Malicious software first appeared at the same time as computers so it is not a new problem. However, the objectives of the perpetrators have changed.
A. The Caisse populaire makes sure that its computer systems are highly secure at all times. However, it is your responsibility to be vigilant when using your computer to make transactions on AccèsD.
A. A few years ago, hackers sought recognition and fame. Today, these criminals usually try to use malicious software to steal money from their victims. Viruses and worms are usually used to:
A. The spread of computer viruses on the Internet is a very real phenomenon. This is why it is critical that you install security software on your computer that includes automatic updates and antivirus, antispyware, and antispam software as well as a firewall, Note that these do not, however, protect your computer from new viruses. This is why you must beware if anything appears abnormal on your Internet browser.
For example, one sign that your computer may have been infected is if you are asked to provide unusual information such as your date of birth or social insurance number as you log on to AccèsD, and this despite the fact that:
Some antivirus programs detect viruses faster than others, or detect viruses that others do not. Each virus has its own signature, and some programs are more effective in removing them from your system.
For informational purposes, here is a list of online scanners* provided by Wikipedia.
Also for informational purposes, here is a list of antivirus software vendors* provided by Microsoft.
* The Caisse populaire strongly recommends you install a full Internet security program that includes antivirus, antispyware, antispam and, antiphishing protection as well as a firewall. The lists provided may not be complete or correct. The content on the linked pages is not the property of the Caisse populaire and their inclusion does not imply a preference, recommendation or business relationship with these third parties.
In order for your computer to be infected by a virus, you must have downloaded the file which contains it.
To avoid downloading an infected file:
Worms travel without any help from users and lodge themselves in your computer’s random access memory (RAM). Worms replicate and spread from computer to computer in the same network or to computers via e-mail. Worms usually send out copies of itself to all the addresses in the infected computer’s e-mail address book.
To keep your computer from being infected by a worm:
Trojan horses at first glance appear to be legitimate programs but do annoying or malicious damage to your computer. To be infected with a Trojan horse, the program must have been installed by the user. Beware of files that have two extensions, (e.g., photo-album.jpg.exe), which lead you to believe it includes photos but is actually an executable program (.exe).
To keep your computer from being infected by a Trojan horse:
You may get help from an expert by contacting:
The Caisse populaire cannot perform repairs on personal computers, phones and cell phones, or any other electronic or computer equipment belonging to the users of its services.
In the event your computer is infected by a computer virus, it is your responsibility, or the responsibility of the owner of the infected computer, to ensure that the equipment is repaired and secure once more.
Incidentally, the Caisse populaire takes all necessary action to ensure sources of infection are closed down as soon as they are detected.