Questions? We have the answers.
A. Yes. Apple Pay is as safe as using an Access Card. If your card is lost or stolen, you can deactivate card payments by logging on to iCloud.com or by calling a Caisse advisor.
Your Access Card purchases through Apple Pay are protected against fraudulent activities.
Only your Touch ID fingerprint or device transaction code can authorize payment.
Learn more about Touch ID
A. You can add your Access Card to Apple Pay in 3 simple steps.
On your iPhone:
On an Apple Watch:
On your iPad:
A. The first card added to Apple pay will be automatically set up as the default card. You can set up your Access Card as the default card in Apple Pay by doing the following:
Keep in mind that selecting a default card does not prevent you from using another card in Apple Pay when making a purchase.
A. If you believe that your Access Card information used with Apple Pay have been stolen or compromised in any way, you must immediately contact a Caisse advisor.
You can also use the Find my iPhone app on another Apple device to temporarily or permanently suspend your card from Apple Pay. You can also remove your card from Apple Pay. Go to Settings, and select Wallet and Apple Pay. Select a card and tap Remove Card.
You can also go to www.icloud.com/settings and follow the on-screen instructions to suspend or delete your cards.
A. Contact a Caisse advisor immediately to report a lost or stolen card. We’ll see to it that a new card is issued right away.
Information and support for members after business hours
Monday to Friday: 4 p.m. to 9 p.m.
Saturday and Sunday: 8 a.m. to 8 p.m.
For questions about Apple Pay, go to http://www.apple.com/ca/apple-pay/or call a Caisse advisor.
TM Apple Pay is a registered trademark of Apple, Inc.
TM Trademark of Interac Inc. Used under license.