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Digital transformation
A $2 fee was applied to my account to cover the cost of the paper transactional statement, but I receive virtual statements. What should I do?
I received a message from Equifax, what should I do?
Do I have to call or visit my original branch to obtain services from Caisse Alliance?
I regularly receive wire transfers in my account. Will I still receive these automatically or do I need to change my banking information?
Will Caisse Alliance become entirely digital?
What are the new IT systems bringing to members?
Is the letter pertaining to the IT Transition that was sent to members available in English?
What will members need to do to ensure a smooth transition ?
Will my scheduled payments and products between Caisse Alliance and Desjardins continue?
Will my scheduled payments between my accounts and products at Caisse Alliance and Desjardins continue?
Are my inter-caisses transactions (Caisse Alliance and Desjardins) still possible?
Is the telephone banking service available at Caisse Alliance?
When and how will I be able to access my transactional statement for October?
Did my account number change?
What happens with incoming or outgoing Interac eTransfers sent prior to the service interruption?
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