At Caisse Alliance, we are human, available and connected. That’s why we take the complaints of our members seriously.

Do you have a complaint?

To ensure that a dissatisfaction or complaint is handled quickly and efficiently, there are three ways to proceed:

In order to better serve you, a member of our staff will contact you within 2 business days of filing your complaint. If for any reason this time frame is insufficient to resolve your complaint, we will contact you.


Your information

Details of the complaint (optional)

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