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Allia is your ally for your online banking!

Caisse Alliance is proud to offer Allia, your ally for your personal and professional finances.

Download the application

Bearing our branding colours, Allia by Caisse Alliance mobile app is available for download.

Questions?

Visit our FAQ
Need assistance during business hours?

Contact your branch
Need assistance after business hours (Allia or debit card only)?

1 866 985-2925
Think you may have been a victim of fraud?
Click here

We are here to assist you

Because our foundation stems from strong human values and that your happiness is capital to us, the team at Caisse Alliance is truly committed to being at your entire disposal, whether it be in person or online, in order to guide you and accompany you.

Explore our support services. View our demonstrations.

Important to know

Allia – mobile deposit with IOS: Some members are currently having issues with mobile deposits in Allia. This affects IOS mobile app (iPhone and iPad) users. If an error message appears after taking a picture of the cheque, press the “X” to close the error message, and then “Continue”. The deposit will be made. We are working to resolve this situation as quickly as possible.

 

SIGNING INTO MY CANADA REVENUE AGENCY (CRA) ACCOUNT

Caisse Alliance is now a Sign-In Partner for the Interac® sign-in service. You can simply access your CRA account by selecting Caisse Alliance as a Sign-In Partner and by using your personal Allia login credentials.

Note: Business members must login using their personal credentials.

For security purposes, CRA requires that different procedures be followed depending on each case.

If you do not yet have access to our online banking platform (Allia), please contact one of our branches.

If you already have your credentials to login to Allia and you attempt to access your CRA account using Caisse Alliance as a Sign-In Partner, you may be asked to call CRA (1-800-959-8281) during the process. This is a security procedure so that CRA can authenticate you before granting you access.

  • Click here to visit our FAQ
  • Click here to login using Caisse Alliance as a Sign-In Partner
  • Click here for the list of Government of Canada services which you can sign into using your Allia login credentials

 

BUSINESSES

  • WSIB: You can make your WSIB payments in branch or directly in Allia by selecting the Transfers & Payments menu. Note: When entering the “Payee name”, you will have two choices: “Workplace Safety & Ins Board of ON Sch 1” (select this option if you are an employer protected by a system of collective liability) and “Workplace Safety & Ins Board of ON Sch 2” (select this option if you are not an employer protected by a system of collective liability and if you must individually pay the total costs of WSIB benefits for your injured workers). If you have any questions, your Account Manager is available to assist you. Our Pay a bill interactive demonstration could be useful!
  • QuickBooks: Your QuickBooks accounting software is fully compatible with Allia. We are here to listen to your needs and working to fulfill your requests! Need assistance? Your Account Manager is here to help.
  • Employer Health Tax payments (EHT): For Employer Health Tax payments, this function is not available in Allia. Click here to make your payments online.
  • To file or remit payments to the Canada Revenue Agency (CRA), you must access the site from a computer. It is not possible to process these transactions on a mobile device. The following demonstration may be useful: Make Tax Payments

Useful Tool

Update

  • Debit Mastercard: Members appreciate the financial flexibility that our debit Mastercard offers. Click here for details on how to change your PIN. Remember that the contactless payment feature is activated after the first use with a PIN!
  • Allia for your online banking: You can login from our website’s home page by clicking “Login” or with our mobile application (Apple App Store | Google Play Store). To learn how to sign in for the first time, click here.
  • Get in-person support! We are available at our branch locations to  provide you with assistance with Allia and your debit card. We also offer personalized support to our business members.
  • A support line is available! A telephone support service (1-866-985-2529) is available after business hours for help with your debit card and Allia. Click here for more details.

Questions?

Visit our FAQ
Personal Businesses

Logging in to Allia

Login to your accounts
It is possible to sign in to Allia, by clicking “Login” in the upper right corner of the screen on Caisse Alliance’s website. You will need to enter the number on your new debit card. NOTE: If you do not wish to have a physical debit card, you can request a Personal Authentication Number (PAN). When signing in to Allia for the first time, use your PAN. You will be able to create your profile and personal password.
How to sign in?
To sign in using Allia, simply use your new Caisse Alliance debit card number that you received by mail in early October. NOTE: If you do not wish to have a physical debit card, you can request a Personal Authentication Number (PAN). When signing in to Allia for the first time, use your PAN. You will be able to create your profile and personal password.
Having trouble signing in?
To help you sign in to Allia and navigate the new platform, interactive demonstrations are available on our website. We are also available to guide you in-branch. Telephone support is also available after business hours: 1-866-985-2529.
Mobile app
Allia, Caisse Alliance’s online banking app, is available for download from the Apple App Store (iPhone) and the Google Play Store (Android).

Support Services

We are available anytime to answer your questions.

Support services offered to members

  • Interactive demos are available  to help you to easily navigate the new online banking platform.
  • A telephone helpline is available after business hours (1-866-985-2529) for questions about your debit card and Allia online banking platform.

Logging in to Allia

How to sign in?
To sign in using Allia, simply use your Caisse Alliance debit card number.
Difficulties signing in?
To help you sign in to Allia and navigate the new platform, interactive demonstrations are available. We are available to assist you in-branch. Telephone support is also available after business hours (1-866-985-2529).
Mobile application
Allia, Caisse Alliance’s online banking app is available for download from the Apple App Store (iPhone) and the Google Play Store (Android).

Support Services

We are available anytime to answer your questions.

Support services offered to members

  • Interactive demos for businesses are available on our website to help you to easily navigate the new online banking platform.
  • In-person support stations are at your disposal in our branches to assist with your first login with Allia and its navigation.
  • A telephone helpline is available after business hours (1-866-985-2529).

To simplify your daily operations, to connect with your advisors, to increase your financial autonomy, Allia is here.
Local
Reliable
Mobile
Well thought out
24h/24
Connected
Smart
Profitable
Discover Allia

Why this new service

Solid finances enable solid projects. The underlying condition is that you have the right tools that are up to date, relevant and secure.

With our members’ realities, and their constantly evolving needs top of mind, Caisse Alliance has developed its new online banking platform, Allia!

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