Allia is your ally for your online banking!

IMPORTANT NOTICE

Interac e-Transfer: Service unavailable for up to 60 min between 4:00 a.m. and 7 a.m. on Sunday, Oct. 13. Thank you for your patience.

Allia: If you are prompt to perform a mandatory update of your mobile app, please proceed.

Mobile Deposit: Some members are currently experiencing technical difficulties with the mobile deposit feature in Allia. This would affect users with the following iPhone models: 13, 14 and 15. We are working to resolve this issue as quickly as possible.

Allia: Do you have questions regarding the mandatory mobile app update? Click here

BUSINESSES

• QuickBooks: Your QuickBooks accounting software is fully compatible with Allia. We are here to listen to your needs and working to fulfill your requests! Need assistance downloading your QuickBooks transactions or statements? Click here to connect with QuickBooks Support.
• WSIB: You can make your WSIB payments in branch or directly in Allia by selecting the Transfers & Payments menu. Note: When entering the “Payee name”, you will have two choices: “Workplace Safety & Ins Board of ON Sch 1” (select this option if you are an employer protected by a system of collective liability) and “Workplace Safety & Ins Board of ON Sch 2” (select this option if you are not an employer protected by a system of collective liability and if you must individually pay the total costs of WSIB benefits for your injured workers). If you have any questions, your Account Manager is available to assist you. Our Pay a bill interactive demonstration could be useful!
• Employer Health Tax payments (EHT): For Employer Health Tax payments, this function is not available in Allia. Click here to make your payments online.

• To file or remit payments to the Canada Revenue Agency (CRA), you must access the site from a computer. It is not possible to process these transactions on a mobile device. The following demonstration may be useful: Make Tax Payments

SIGNING INTO MY CANADA REVENUE AGENCY (CRA) ACCOUNT

Caisse Alliance is now a Sign-In Partner for the Interac® sign-in service. You can simply access your CRA account by selecting Caisse Alliance as a Sign-In Partner and by using your personal Allia login credentials.

Note: Business members must login using their personal credentials.

For security purposes, CRA requires that different procedures be followed depending on each case.

If you do not yet have access to our online banking platform (Allia), please contact one of our branches.

If you already have your credentials to login to Allia and you attempt to access your CRA account using Caisse Alliance as a Sign-In Partner, you may be asked to call CRA (1-800-959-8281) during the process. This is a security procedure so that CRA can authenticate you before granting you access.

• Click here to visit our FAQ
• Click here to login using Caisse Alliance as a Sign-In Partner
• Click here for the list of Government of Canada services which you can sign into using your Allia login credentials

Useful Tool

• Have you explored our interactive demonstrations? How do I accept an e-Transfer? How do I pay a bill? How do I deposit a cheque? How do I add a new contact to my Interac contact list? How do I set up delegates on my business account? Tutorials to discover Allia’s features and to learn how to sign in for the first time are available here. Happy discovery!

Update

• Debit Mastercard: Members appreciate the financial flexibility that our debit Mastercard offers. Click here for details on how to change your PIN. Remember that the contactless payment feature is activated after the first use with a PIN!
• Allia for your online banking: You can login from our website’s home page by clicking “Login” or with our mobile application (Apple App Store | Google Play Store). To learn how to sign in for the first time, click here.
• Assistance in person or by telephone: We are available at our branch locations to  provide you with assistance with Allia and your debit card. We also offer personalized support to our business members. Click here for more details.
• A helpline is available after business hours (debit card and Allia). Click here for more details.